Glossary

Plain-language terms for understanding care coordination.

Use this glossary to understand ChinaCare Concierge service concepts, language support roles, and the boundary between coordination and licensed medical care.

Definitions

Terms that clarify service roles.

These definitions support communication and service boundary clarity. They are not clinical definitions or medical advice.

Glossary term

Medical concierge

A medical concierge helps coordinate practical parts of a care journey, such as communication, preparation, hospital visit logistics, interpretation planning, travel timing, and family support.

  • medical-interpreter
  • service-boundary
Glossary term

Medical interpreter

A medical interpreter supports communication between patients, families, and healthcare providers, but does not make clinical decisions or provide medical advice.

  • medical-concierge
  • service-boundary
Glossary term

Service boundary

A service boundary explains what ChinaCare Concierge does and does not provide, especially the distinction between coordination support and licensed medical care.

  • medical-concierge
  • medical-interpreter

Definitions clarify service roles.

Glossary content helps explain coordination, interpretation, and service-boundary terms. It does not provide diagnosis, treatment, emergency services, or medical advice.

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